Frequently Asked Questions
我可以申请入场券升级为会员吗?
Yes! During your same-day visit, you can apply museums admission, parking payment and, in some cases, featured exhibits admission. 带着你的收据到会员服务部来,我们会帮你计算你的存款.
How do I get my new Membership cards?
As soon as you purchase your Membership, you’ll receive your Membership cards, one card for each adult named. 如果你在会员服务部,你会马上拿到卡的. If you order by phone, mail or online, you’ll receive an email confirmation to bring with you to pick up your cards the first time you visit. 您还可以网上赌搏网站十大排行额外的内容和会员卡的数字版本 http://0iwr437l.minnmortgage.com/member-home/.
Who may visit on my Membership?
Each Member adult must present their ID and Membership card upon entry to each attraction. Family Membership is intended for two named adults and their children/grandchildren ages 17 and younger. 双重会籍适用于两名具名成人或一名具名成人及一名儿童. 家庭高级会员包括两名成人, 他们的子女/孙辈年龄在17岁及以下,并享有额外的探视福利, including the ability to include a caregiver who can bring the Member children or the ability to bring an unnamed rotating guest. 您可以在网上赌搏网站十大排行期间使用护理人员或客人福利. Names on the Membership cannot be changed during your current Membership cycle and Memberships cannot be transferred or refunded. 18岁以下人士不获发会籍.
我想每次都带不同的客人来. How do I do that?
家庭高级会员资格允许您在每次网上赌搏网站十大排行期间带一位不知名的客人. If you are not a Member at this level, then you can bring unnamed guests by taking advantage of your two free tickets for museum admission. 你也可以在会员服务中心领取折扣入场券.
我如何使用会员卡享受免费博物馆入场券及折扣?
Just present an ID upon entrance to the Museums or when purchasing your discounted featured exhibit tickets. 会员资格上的姓名必须与身份证上的姓名相符, 除非照顾者带持家庭高级会籍的儿童. Names on the Membership cannot be changed during your current Membership cycle and memberships cannot be transferred.
如何兑换免费博物馆门票优惠?
你的福利直接存入你的卡上. Just bring your Membership card to Member Services and we will validate it so you can receive your free tickets for museum admission.
我的免费博物馆门票什么时候到期?
当您的会员资格到期时,所有已加载的福利也将到期. 当你续会时,这些票将不能保留.
How do I get my discounts on shopping, food and other tickets, like featured exhibits?
Just show your Membership card at the point of purchase and we will validate it so you can receive your discounts.
教育工作者或其他职业有折扣吗?
Yes! Educators receive $20 off their Membership. 这项优惠也适用于急救人员、军人和护士. This offer is not valid in combination with any other discount, coupon or special offer. 身份证明必须在购买时出示. 折扣不适用于以前购买的会员资格. 教育者指的是那些教授有执照的州课程的人, pre-K through university, or who home school. Membership and discount are valid only for the educator’s household and not valid for classroom, daycare, tutoring or supplemental educational programs, support staff or group use. 将会籍作为礼品赠予其他家庭,不享有优惠. Download the Educator Discount Membership form.
Can I combine special Membership offers?
Any special offers for Membership cannot be combined and are valid only during dates of promotion.
我可以在学校实地考察期间使用我的会员资格吗?
Memberships exclude school field trips and any other organized group visits. 会员资格不适用于公司、组织或其他团体. 有关团体参观的信息,请致电(513)287-7021与团体销售部联系.
How do I upgrade my Membership?
You may upgrade at any time, but your expiration date will remain the same and cannot be changed. Simply pay the difference between your current level of Membership and the level to which you want to upgrade and you’ll earn your new benefits immediately! 只需在下次网上赌搏网站十大排行时到会员服务中心,或致电(513)287-7041.
我刚更新了会员资格,但我要出城. 我还能在其他博物馆享受互惠吗?
Yes! 请在离开前领取您的会员卡. Or, you can still take advantage of the reciprocity by calling us when you arrive at the partner museum. 我们可以通过电话确认您的会员身份. We recommend you check with your destination museum to be sure they do not require that your cards be present.
我要把会员资格作为礼物送给别人. How will they get the gift I bought?
只需到会员服务部领取会员卡作为礼物赠送即可. 或者,欢迎他们在第一次网上赌搏网站十大排行时拿起卡片. If you buy by phone or online, 你可以与他们分享你的电子邮件确认通知他们他们的礼物.
My card is missing. Can I get a replacement?
There is a $5 fee for your replacement cards. 只要到会员服务部来,我们可以立即为您打印. 您也可以在以下网址取得数位版会员卡 http://0iwr437l.minnmortgage.com/member-home/.
How long is my Member Pass valid?
Your Membership is valid for one year. 会员资格在您购买会员资格的当月月底到期. 如果你在当前的到期日之前续借, 那么你的12个月会籍将会加到你当前的过期日期.
会员是否可免费参观所有专题展览?
As a Member, you receive either free or discounted admission to featured exhibits based on the specific exhibit. Pricing details for each featured exhibit are available on our featured exhibit web page.
What should I do about free parking if I do not have my Member Pass with me when I arrive?
If it’s your first visit, 带上网上付款时收到的确认邮件, by mail or by phone. You can scan your barcode from the confirmation. If you lost your cards, then 请带一张停车票到售票处确认. 然后,到会员服务处办理换卡手续. The $5 replacement fee will apply.
Do Members get preferred parking?
All Membership levels include free parking. 到达后,在自动泊车亭扫描您的会员卡. 您也可以在网上、手机或电话上扫描您的条形码. 如果您没有会员卡或确认条码, 请带一张停车票到售票处确认.
How does the guest/caregiver benefit work?
This individual (the guest/caregiver) may visit the museums with either an adult or child Member, but not alone. If accompanying a Member child 12 or younger, the caregiver must be 18 years of age or older. The caregiver must present the Membership card when entering the museums or purchasing discounted Member tickets.
我的看护人怎么能在没有我的情况下带着我的孩子?
If you are a Family Premium Member, 然后你的照顾者可以免费入场,这是你的福利之一. If you do not have a Family Premium Membership, 另一名成人可将您的儿童会员携入您的会员卡. However, if the other adult is not a Member, 那么他或她将不得不在会员服务处支付入场费. Children who are 12 years old or younger must be accompanied by a caregiver who is at least 18 years old.
我为客人购买门票有折扣吗?
Yes! 博物馆入场券有一美元的折扣. 会员必须陪同客人参观. Make sure to show your Membership card at Member Services when you make your purchase so your discount can be validated.
Is my Membership reciprocal with other museums?
Yes! All of our Membership levels are reciprocal with the institutions that participate in the 科学技术中心协会旅游护照计划 and Time Travelers network. Family and Family Premium Memberships are also entitled to reciprocal privileges with the ACM (Association of Children’s Museums) reciprocal program. We strongly advise our Members to call their destination to ask about specific benefits and necessary credentials before traveling. Each museum reserves the right to enforce their reciprocity policies and decline free visitation if policies are not followed.
**Please note that CMC Members receive a 50% discount at Boonshoft Museum of Discovery**
I have a Membership at a different museum. Can I get in free at Cincinnati Museum Center?
- Discounted Museum Admission is permitted for participating members of the Association of Children’s Museums reciprocal network.
- Free Museum Admission is permitted for participating members of the Time Travelers reciprocal network.
- Free Museum Admission is permitted for participating Members of the Association of Science and Technology Centers. CMC checks IDs for reciprocal admission and enforces the ASTC “90-Mile” reciprocal policy.
**ASTC reciprocal admission benefits do not apply to reciprocal members whose place of residence is less than 90 miles from CMC. Per ASTC policy, this distance is measured “as the crow flies”, 这意味着它是基于你的居住地和CMC之间的线性半径, not driving distance.
**Boonshoft Museum of Discovery – 50% discount. - Admission is for up to two named adults on the membership and up to four children or grandchildren ages 17 and younger. No other benefits apply for guest Members.
查看地图,看看你是否符合ASTC“90英里”互惠政策的条件.
我如何获得更多有关CMC举办的各种活动的资料?
查看日历了解更多关于日常活动的信息 Events – Cincinnati Museum Center (minnmortgage.com). 成为会员的另一个好处是免费订阅我们的马赛克杂志. Mosaic is sent quarterly and is a great resource to find out more about current and upcoming activities and special events.
Can my organization purchase a Membership?
会员资格只适用于个人或家庭. We do not offer a Membership for organizations. To visit Museum Center with your organization, please contact Group Sales at (513) 287-7021 for group rates and to make a reservation.
Do you share my information?
作为我们不断努力吸纳新成员的一部分, we occasionally exchanges home addresses of Members with other similar nonprofit organizations. If you prefer that your information not be shared, please email us at membership@minnmortgage.com. 我们从不分享或交换电子邮件地址或电话号码.
How do I book tickets online?
Click here to purchase tickets online or call Member Services at (513) 287-7041. Our ticket office is open Monday – Sunday, 9 a.m. to 5 p.m.
Questions?
有关会员问题或更多信息,请发送电子邮件 membership@minnmortgage.com or call (513) 287-7041.